Volume 7, Issue 7 July 2016


Our monthly newsletter addresses consumer insurance topics as well as timely information on issues affecting senior citizens in Louisiana.


To find out if Consumer Advocacy will be in your area or to request a speaker for your organization or group, call (225) 219-0619 or send an email to: consumeradvocacy@ldi.la.gov

Upcoming Events

Gentilly/ Pontchartrain Park Community Health Festival

Date: July 16, 2016
Time: 10:00 a.m. - 3:00 p.m.
Location: Bethany United Methodist Church
4533 Mendez Street, New Orleans, LA 70126

Louisiana Insurers' Conference Annual Compliance Seminar and Legislative Review

Date: August 4-5, 2016
Time: 7:30 a.m.
Location: Hotel Monteleone
214 Royal Street, New Orleans, LA 70130

Medicare 101

Date: August 6, 2016
Time: 11:00 a.m. - 1:00 p.m.
Location: Israelite Baptist Church
6644 South River Road, Brusly, LA 70719

Louisiana Automobile Theft and Insurance Fraud Prevention Authority Conference

Date: October 12, 2016
Time: 9:00 a.m.
Location: Crowne Plaza Baton Rouge Hotel
4728 Constitution Avenue, Baton Rouge, LA


View Louisiana's Open Meetings Law on the legislative website by clicking here.


Find Medicare Help Near You

If you have a question about Medicare or need help understanding your options, we want to help you find help in your area. Over the last year, counselors with the Senior Health Insurance Information program have helped more than 45,000 Medicare beneficiaries across the state.

A key element to reaching people who need help are our SHIIP Partners. SHIIP leaders train staff to help Medicare beneficiaries make informed decisions. The Teche Action Clinic along with CEO Dr. Gary Wiltz and the New Orleans Council on Aging have played a vital role in reaching those needing assistance. Counselors are also making a special effort to connect with Medicare enrollees in Latino and Vietnamese communities.

SHIIP partners are located in cities statewide. Click here to find a location near you or call 1-800-259-5300.

House tree damaged 

After the Storm: What do I do Now?

Here are some tips for dealing with storm damage and the claims process:

  • File a Claim. Call your insurance company or agent. You can find contact information for both on the Department of Insurance website www.ldi.la.gov.
  • Document the Damage. Start snapping pictures and keeping a list of what was lost. Prevent further damage by boarding up windows and placing a tarp on the roof.
  • Check ContractorsMake sure they’re licensed and authorized to do business in your area.
  • Verify Public Adjusters. You can see if they’re licensed online. Check their references and ask for identification.
  • Contact the Louisiana Department of Insurance. Our staff can help you navigate the claims process and answer any questions you may have.

Most policies have hurricane and named storm deductibles which allow policyholders to take on more of the risks without raising premiums to higher levels. A hurricane deductible applies to damage from a hurricane as categorized by the National Weather Service. A named storm deductible applies to a weather events such as hurricanes, typhoons and tropical storms.

Holiday Safety Checklist

It’s almost time to roll out the grill and charcoal for some Fourth of July fun. Fireworks displays and outdoors cookouts are popular this time of year and a little precaution can go a long way. According to the National Fire Protection Association, fires have resulted in property damage totaling millions of dollars in recent years. There are a few grilling and fireworks safety tips that will help you protect your property and loved ones.

Charcoal grills:

  • Only use charcoal starter fluid. Do no use gasoline.
  • Keep charcoal fluid away from heat sources.
  • Be sure to use an extension cord for outdoor use of electric charcoal starters.
  • When working with a propane grill, check the gas tank hose for leaks.


  • Before you begin, survey the area to make sure you have enough open space.
  • Dispose of fireworks properly.
  • Keep an eye out for fires.


A Final Note for Those in the Industry…

The Department of Insurance is preparing to host two educational opportunities in the coming months. A free workshop for agents will be held at the University of Louisiana at Monroe on July 26. You can find details here.

On August 3-5, the 2016 Louisiana Insurance Compliance Seminar & Legislative Review will cover form and rate filing updates. The event will be held at the Hotel Monteleone in New Orleans. Get a look at the conference agenda here or register online.


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Office of Consumer Advocacy
(225) 219-0619 or (800) 259-5300

P.O Box 94214

Baton Rouge, LA 70804-9214