The Louisiana Department of Insurance Recovers $8.2 million for Insurance
Consumers in 2009
February 11, 2010
Louisiana Insurance Commissioner Jim Donelon announced today that
the Department of Insurance aided Louisiana insurance consumers in
receiving $8.2 million in insurance payments from consumer complaints
The recovered funds result from insurance claims disputes in
which the Department was able to work with insurance companies
to recover monies above what the insurance companies originally
offered the consumers to settle their claims. Funds recovered
are from formal
complaints regarding property and casualty, health insurance, life
and annuities, and consumer advocacy claims.
Our staff works diligently to see that Louisiana’s insurance
consumers are being treated fairly by the insurance companies they
pay to protect them and their property,” Donelon said. “We
are serious about our role as consumer watchdog. I’m proud
that we were able to recover so much money in insurance payments
for our citizens.”
2009 Consumer Insurance Dispute Settlements
|Office of Property & Casualty
|Office of Health
|Division of Life and Annuities
|Office of Consumer Advocacy
Consumers who feel they are not being paid what they should for
losses as stated in their insurance policies can contact the Department
of Insurance and request assistance and/or file a formal complaint.
Department examiners review complaints from policyholders and determine
if the insurance company has honored the insurance policy and paid
the consumer what they are due per the details of that policy.
Any insurance consumer in Louisiana who feels they have not been
fairly compensated for their insurance claims can contact the Department
of Insurance toll-free at 1-800-259-5300. Consumers may also file
a complaint online at www.ldi.state.la.us, by clicking on “Consumers” and
then “File an Insurance Complaint.” The Property and
Casualty Consumer Affairs Division may be contacted directly at 225-342-1258.
The Office of Health may be contacted directly at 225-219-4770. The
Division of Life and Annuities may be contacted directly at 225-342-1226.
The Office of Consumer Advocacy may be contacted at 225-219-0619.